These conditions of sale are concluded on the one hand by the company Cyrion Sàrl (brand wadog.ch) with a capital of CHF 20’000.00 whose head office is at 3961 StLuc, registered in the trade and companies register of Valais and ” on the other hand, by any natural or legal person wishing to make a purchase via the website www.wadog.ch

You can contact our customer service at the following coordinates:

Website: WADOG.CH

Contact by email: please use the contact form

1. Scope / Deadlines

1.1 The execution of the transaction and the delivery are carried out exclusively in accordance with these GTC, on which all the contracts concluded with us on the basis of the offers offered on the Internet pages of the Wadog.ch shop are based. Any general conditions contrary to or derogating from the provisions set out below do not apply. The T & Cs set out below are exclusively valid, even when we perform the delivery and service without reservation and with full knowledge of the existence of conditions contrary to or derogating from these T & Cs.

1.2 The term “consumers” mentioned in these GTC applies to natural persons placing an order for a purpose that cannot be attributed to a commercial, independent or liberal activity. For its part, the term “entrepreneurs” qualifies natural or legal persons or companies with legal capacity and placing orders within the framework of their commercial, independent or liberal activity. “Customers” within the meaning of these GTC can be both consumers and entrepreneurs.

1.3 When the deadlines are indicated in working days, they correspond to all days of the week with the exception of Saturdays, Sundays and legally recognized holidays.

2. Registration

2.1 When entering your personal data necessary for registration, you assume the responsibility to provide complete and truthful information. You are obliged to treat personal access data confidentially and to prevent access to it by any unauthorized third party. The registration confirmation immediately follows the sending of the registration by clicking on the button.

2.2 You are solely responsible for the content that you insert in the sections accessible for this purpose (eg in blogs). These contents must not violate any rights of third parties. No claim to the safeguard or the publication of the contents inserted by you (for example evaluation of products) can not exist.

2.3 You must refrain from any disturbance of the web pages and any other use of data beyond the scope of the respective intended use within the platform. Any manipulation with the aim of obtaining unauthorized payments or other advantages to our detriment or to the detriment of other members may in particular – in addition to

legal consequences – result in the removal of access. Membership confers on the member the right to use the online offer according to the respective availability and to use the contents for private and non-commercial purposes.

2.4 Each customer is only entitled to maintain one customer account at a time. We reserve the right to delete multiple registrations and to give a warning or dismiss members infringing the provisions stipulated in points 2.1 to 2.5 of these T & Cs, or to delete or modify the content.

2.5 We are not obligated to accept the registration or order of a registered customer. We are under no obligation to keep our offer permanently available. Orders already confirmed by us are not affected by this.

2.6 By giving us your mobile phone number when you register, you authorize us to send you free advertising SMS. You can, at any time, request the cancellation of this clause by contacting our customer service.

3. Possibility of saving and consulting the text of the contract

3.1 You can consult these T & Cs on the website of our store at www.wadog.ch under the General Conditions of Sale section.

3.2 Your order data is stored with us but cannot be viewed directly for security reasons. We offer each customer direct access protected by a password (“Account”). Under this account, after registration, you can consult the data concerning your orders already executed, still in progress or having just been sent as well as you can manage and save your postal details, any data concerning the payment and any newsletters.

4. Contractual partner

4.1 For any order on our site, your contractual partner is the company Cyrion Sàrl.

4.2 The regulations of these T & Cs apply to your contractual relationship with Wadog.ch and in particular to the relationship between you and Cyrion Sàrl.

5. Language and conclusion of the contract

5.1 In our online shop, contracts can only be concluded in German or French.

5.2 By clicking on the “Confirm order” button, you send a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order immediately follows the dispatch of the order, and is sent by email.

5.3 A binding contract is concluded when the order confirmation is sent, however at the latest when the ordered goods are delivered. Regardless of the right of withdrawal set out below, you are bound by your order

during 2 working days for items marked in stock. In other cases, this commitment lasts at most 4 working days.

5.4 Please note that in the event of an order with advance payment by bank transfer, the delivery of the ordered goods is only made after receipt of the total amount in our account. If payment is not made no later than 9 days after sending the order confirmation despite its expiry date and despite a new payment reminder (systematically sent 5 days after sending the order confirmation), we can terminate the contract, which invalidates your order and releases us from our obligation to deliver. The order is then considered canceled without further consequences for you or for us.

6. Prices and shipping costs

6.1 The prices indicated in the offer at the time of the order are applicable to orders in our online store. The prices indicated are final prices; this means that they include the legal VAT respectively in force and the other components of the price.

6.2 We deliver free of charge in Switzerland, but shipping costs may be added to your order if you wish to have it delivered abroad.

7. Payment, delivery

7.1 In general, we offer the following payment methods: prepayment by bank transfer, credit card, payment by invoice and PayPal. With each order, we reserve the right not to offer certain payment methods and to refer to the other available payment methods. Charges of CHF 3.90 are applied in the event of payment by invoice.

7.2 In the event of a purchase by credit card, your credit card account is debited when the order is concluded.

7.3 Please note that we only accept payments from accounts held within the European Union (EU) and Switzerland. We do not assume any costs incurred by a payment transaction.

7.4 In the event of payment by invoice, the sale price expires on the day of receipt of delivery to the customer. If the payment is not made within 15 days after the due date, the customer is put in default. Wadogse reserves the right to appeal to a collection company, in the event that an outstanding debt on behalf of a customer has not been settled within the allotted time.

7.5 You agree to receive your invoice reminders exclusively in electronic form (by e-mail). Only the first invoice issued will be sent by post, with your order.

7.6 For deliveries we use Swiss Post.

7.7 The goods marked “in stock” in the online store are delivered immediately after receipt of the order and, where applicable, after receipt of the advance payment; the delivery time lasts at most 5 working days. In the event that other delivery times apply, this is indicated on the respective product page.

7.8 We do not assume any risk in connection with the supply, even in the event of a sales contract relating to goods which are uniquely determined in their kind. We are only required to deliver items that we have in our inventory of goods or that we have received from our suppliers following our order.

7.9 Our delivery obligation is canceled when we are not delivered correctly or on time despite the existence of a compliant and adequate hedging market and when we are not responsible for the unavailability of the goods, that we immediately have it for you. informed and that we have not assumed any risk related to the supply. In case of unavailability of the goods, we will reimburse without delay any advance payment already made.

7.10 The delivery period is extended appropriately in the event of force majeure preventing delivery. The following are assimilated to a case of force majeure: strike, lock-out, intervention of the authorities, shortage of raw materials or energy, difficulty of transport for which we are not responsible, impediment of operation for which we are not responsible, for example ex. due to fire, water or damage to machinery and any other impediment that can objectively be considered as not being our responsibility or fault.

We will immediately notify you of the start and end of such impediments. If the impediment resulting from the aforementioned cases persists for more than 4 weeks beyond the initially valid delivery period, then you are entitled to withdraw from the contract. No additional claims, including damages, exist.

7.11 With regard to consumers, the risk of loss and damage to the goods sold is transferred when the goods are handed over to the consumer or to a recipient designated by the latter in the event of mail order sales. This is valid regardless of whether the shipment is covered by insurance or not. In other cases, the risk of loss and damage to the goods is transferred to the buyer when the goods are handed over or, in the case of mail order sales, when the goods are deposited with the freight forwarder or the person or company responsible for carrying out the shipment.

8. Right of return for the purchase of articles

8.1 For any purchase on Wadog.ch, you receive an optional right of return valid for a total of 15 days. In accordance with this, you can withdraw from the contract by returning the goods to us within 15 days of receipt (the period begins on the day after receipt of the goods). The timely dispatch is sufficient to meet the deadline. The conditions for exercising the right of return are, however, that you have only worn the goods for the purpose of testing them, as would be possible in a real store, and that you return the goods complete and undamaged. We also ask you to return the goods to us in their original packaging.

8.2 For your return to be correctly processed, you must use the return form at www.wadog.ch/rma, print it and attach it to your return shipment.

8.3 The right of return is not applicable when purchasing a gift voucher, “random” products, “limited edition” or personalized cases.

8.4 If your return shipment is due to an error on our part, we will reimburse you for the postage costs. Otherwise, the return costs are your responsibility. Please send the goods to:

Cyrion Sàrl Wadog.ch, ZI Moulin du choc B, 1122 Romanel-sur-Morges

8.5 The refund is always made to the bank account or to the PayPal account for which you have provided the details to Wadog. Please ensure that you have access to this account, Wadog assumes no responsibility in this matter.

9. Retention of title

Until full payment, the merchandise remains our property.

10. Conditions of use of coupons

10.1 Discount coupons (discount coupons, which you cannot acquire against payment, but which we distribute as part of advertising campaigns and with a limited validity date) can be used exclusively for the purchase of Wadog articles, only valid during the period of validity indicated and can be used once per order.

10.2 The value of the goods must be at least equal to the amount of the discount voucher. For administrative reasons, reimbursement of any residual value is not possible.

10.3 Discount coupons can be used for one order only. Reimbursement of a discount voucher retrospectively is not possible. The value of the voucher cannot be paid in cash and does not earn interest.

10.4 The discount voucher can be passed on to third parties. It is not possible to combine several coupons.

10.5 If the value of a discount voucher is not sufficient to cover the amount of the order, the difference can be settled using one of the payment methods offered. The discount voucher is not refunded if the merchandise is partially or fully returned insofar as the discount voucher was issued as part of an advertising campaign and no consideration was provided in exchange.

10.6 In the event of return of goods, the reduction voucher used for the order in question becomes null and void.

11. Conditions of use of gift vouchers

11.1 Gift vouchers (vouchers, which you can acquire against payment) can be

used for the purchase of articles on www.wadog.ch.

11.2 The value of the gift voucher cannot be paid in cash and does not generate interest.

11.3 Gift vouchers can only be used as part of an ordering process. A subsequent refund of the gift card is not possible.

11.4 The cancellation of a gift voucher order can only be made by our customer service if the gift voucher has not yet been used. A gift voucher is considered used when the amount has been deducted from the amount of an order or credited to a customer’s credit account.

11.5 If the value of the gift voucher is not sufficient to cover the amount of the order, the difference can be settled using one of the payment methods offered.

11.6 Only one gift voucher can be used for the same order.

11.7 In the event of loss, theft or illegibility of gift vouchers, we accept no responsibility.

11.8 The gift voucher is transferable. The use of a gift voucher for commercial purposes is prohibited. Reproduction, editing or handling of gift vouchers is also prohibited.

12. Guarantee and complaints management

12.1 The legal warranty provisions apply.

12.2 We attach great importance to customer satisfaction. You can contact us at any time using the contact details indicated at the beginning of these T & Cs. We will do our best to examine your request as quickly as possible and will contact you for this after receipt of the documents, your request or complaint. Please allow us some time, however, as the manufacturer’s judgment is often required in warranty claims. When making complaints, you will help us by describing the problem or defect as precisely as possible and by sending us copies of the order documents or at least the order number, customer number, etc. . If you have not received a response from us within 5 days, then please contact us again.

12.3 If you have any questions regarding after-sales service, please contact our customer service at the following contact details:

Shop on https://wadog.ch

Cyrion Sàrl Wadog.ch Chalet LoBinou 3961 St-Luc

Contact by email: please use the contact form

13. Applicable law, competent jurisdiction

13.1 Swiss law is applicable to all legal acts and other legal relationships between the customer and us. United Nations commercial law (CISG) and any other interstate agreements or treaties are not applicable. For contracts concluded for a purpose that cannot be attributed to a professional or commercial activity of the beneficiary (contracts with consumers), this choice of applicable law is only valid to the extent that the legal protection granted is not not precluded by mandatory requirements of the law of the state in which the consumer is resident.

13.2 In trade with traders and with legal entities governed by public law, our head office is the competent court for all disputes relating to these GTC and all contracts concluded in the field of application thereof, including possible actions in payment of bills or checks. In such a case, we are also entitled to bring an action in the jurisdiction of the seat of the customer. With regard to consumers, the competent jurisdiction is that of the consumer’s domicile.

14. Modification of the GTC

We are entitled to unilaterally modify these GTC insofar as they form an integral part of the contractual relationship with the customer and insofar as such a modification serves to eliminate imbalances which appear subsequently or to adapt to possible conditions. legal or technical having been modified. In the event of a readjustment, we will inform customers of the content of the amended regulations. The modification becomes a constituent element of the contract if the customer does not object in writing to the integration of the modification into the contractual relationship within a period of six weeks from receipt of the notice of modification.

15. Salvation clause

In the event that certain isolated provisions of the contract, including these rules, prove to be or become partially or completely inapplicable or if the contract contains an unforeseen lacuna, this will not however in any way restrict the validity of the remaining provisions or of parts of said provisions. The respective legal regulations then replace the inapplicable or missing provisions.

Cyrion Sàrl Update: March 2020

The GTCs set out above constitute intellectual property protected by copyright. The use – even partial – of the offer of goods and / or services by third parties for commercial purposes is prohibited. Violations of this rule are prosecuted.